Politique d’expédition

At MiniCarsHub, we are committed to delivering your passion for automotive collectibles right to your doorstep, quickly and securely. Our goal is to make your shopping experience seamless and worry-free.

1. Free Worldwide Shipping

We are proud to offer FREE STANDARD SHIPPING on all orders, with no minimum purchase required. This applies to most destinations worldwide. Your love for model cars and automotive art shouldn’t be limited by borders or high shipping costs.

2. Order Processing Time

  • All orders are processed within 1-3 business days (Monday to Friday, excluding public holidays) after payment confirmation.

  • Orders placed on weekends or holidays will begin processing on the next business day.

  • Please note that processing times may be slightly longer during major sales events or promotional periods.

3. Shipping Methods & Carriers

  • We partner with reliable international carriers such as USPS, DHL, FedEx, and local postal services to ensure your package arrives safely.

  • The specific carrier and service level are automatically selected based on your location to optimize for speed and reliability.

  • All packages are fully trackable. You will receive a tracking number via email once your order is dispatched.

4. Estimated Delivery Times

Delivery times are 14-21 days depending on your location.

Please note: These are estimates. Delivery may be affected by factors beyond our control, such as customs clearance, local postal delays, or weather conditions.

5. Shipping Destinations

We ship to most countries worldwide. At checkout, you can enter your address to confirm serviceability. Some remote locations or areas with shipping restrictions may not be eligible for free shipping or any shipping at all. In such cases, you will be notified before completing your purchase.

6. Customs, Duties, and Import Taxes

  • Important: For international orders (outside the sender’s country), any customs duties, import taxes, or brokerage fees are the sole responsibility of the customer.

  • These charges are not included in our product prices or shipping costs and are determined by your local government. We cannot predict or control these fees.

  • We are required by law to declare the full value of the items on the customs form. We cannot mark packages as “gifts” or undervalue the contents.

7. Package Protection & Lost/Damaged Shipments

  • Every item is carefully packaged with protective materials to withstand international transit.

  • In the rare event that a package is lost in transit or arrives damaged, please contact our customer service team at Carmodel991@gmail within 7 days of the estimated delivery date. We will initiate an investigation with the carrier and work with you to resolve the issue, which may include a replacement or refund. An unboxing video is highly recommended to expedite the process for damaged items.

8. Incorrect or Incomplete Shipping Address

  • Please double-check your shipping address at checkout. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.

  • If you need to change the address after placing an order, please contact us immediately. We can only modify the address if the order has not yet been shipped.

  • If a package is returned to us due to an incorrect address, we will contact you. Reshipping will incur an additional shipping fee.

9. Contact Us

For any questions regarding shipping, please contact us at Email: Carmodel991@gmail

Response Time: We strive to respond to all inquiries within 24-48 hours on business days.